All of our drivers have a Commercial Drivers License and are trained and certified in Passenger Assistance, Defensive Driving, and Sensitivity Training.  All of our buses are handicapped accessible and lift-equipped.

Chisago-Isanti County Heartland Express operates it's program without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act.

To schedule a ride, please call by 2:00 p.m. the working day before your ride. 

Tips for Using the Heartland Express:

• 2010-2011 New Service Policy
• For best service, call by 2:00 p.m. the working day before your ride.
• Exact fare amount or token is due at the time of boarding the bus.  Drivers cannot make change.
• All passengers must be registered.
• Our phones are answered between 6:00 a.m. and 5:00 p.m. Monday thru Friday.  If you get our voice mail, leave your ride request information, telephone number,  and we will return your call.  Messages can be left 24 hours per day.
• Riders should be ready 10 minutes prior to their scheduled pick-up time.  Please allow a 10 minute window either way of your pick-up time to allow for traffic and weather conditions.
• If service is no longer needed, please call in your cancellation as soon as possible. (at least one hour before scheduled ride)
• Have your address visible from the road so that the driver can find it easily.